Nightshift Onsite CSR – Compassionate Resolver

TTEC; Quezon City; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is hiring a Customer Service Representative for the night shift to work onsite in Novaliches, Quezon City. You will engage with customers, resolve inquiries, and deliver a high-quality experience as part of a supportive team.

Ideal candidates have at least 3 months of BPO experience, good communication skills, and basic computer proficiency. Onsite work at Robinsons Place Novaliches offers a collaborative environment with growth opportunities.

Qualifications

• High school diploma or some college credits required.
• Strong verbal communication and professional writing abilities are essential.
• Basic computer skills and familiarity with common software are expected.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Computer skills

Education

Senior high school or 2 years in college

Job description

TTEC is hiring a Customer Service Representative for the night shift to work onsite in Novaliches, Quezon City. You will engage with customers, resolve inquiries, and deliver a high-quality experience as part of a supportive team.

Ideal candidates have at least 3 months of BPO experience, good communication skills, and basic computer proficiency. Onsite work at Robinsons Place Novaliches offers a collaborative environment with growth opportunities.