Night Shift Customer Care Specialist – Onsite in Novaliches

TTEC; Quezon City; On-site; PHP 201,000 - 312,000; Full time

Job summary

TTEC invites you to join as a Customer Service Representative - Nightshift, onsite in Novaliches, Quezon City. You will be part of delivering humane customer experiences and supporting customers during night hours.

The role requires at least senior high school completion or two years in college, a minimum of 3 months BPO experience, strong verbal and written communication, product knowledge, and computer proficiency.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Computer experience

Customer service

Product knowledge

Education

Senior high school or two years in college

Job description

TTEC invites you to join as a Customer Service Representative - Nightshift, onsite in Novaliches, Quezon City. You will be part of delivering humane customer experiences and supporting customers during night hours.

The role requires at least senior high school completion or two years in college, a minimum of 3 months BPO experience, strong verbal and written communication, product knowledge, and computer proficiency.