Night-Shift Workers’ Comp Intake Specialist (Onsite)

SalesOrca International Inc.; Eastern Manila District; On-site; PHP 355,000 - 426,000; Full time

Benefits offered by this job

Competitive salary

US law firm exposure

Legal intake exposure

Professional growth

Job summary

SalesOrca International Inc. in Ortigas Center, Pasig City, is seeking a Workers’ Compensation Intake Specialist for a full-time, fully onsite night-shift role.

The successful candidate will conduct initial client intake, gather injury and employment details, and coordinate with the legal team to screen potential workers’ compensation claims. Ideal applicants have strong English communication, keen data-entry skills, and experience in BPO or legal intake.

Qualifications

• College graduate or undergraduate in a related field is an advantage.
• Experience in BPO or legal intake is a plus.
• Strong English communication and data-entry accuracy required.
• Night-shift and fully onsite work in Ortigas Center.

Responsibilities

• Handle inbound/outbound calls, messages, and emails with prospective clients.
• Conduct intake interviews to gather injury and claims details.
• Document case information accurately in company systems.
• Coordinate with legal team on case updates.
• Maintain confidentiality of client information.
• Meet daily productivity and quality targets.

Skills

English communication

Listening skills

Attention to detail

Data entry

US client communication

Confidentiality

Education

Legal Management

Tools

Office apps

CRM systems

Job description

SalesOrca International Inc. in Ortigas Center, Pasig City, is seeking a Workers’ Compensation Intake Specialist for a full-time, fully onsite night-shift role.

The successful candidate will conduct initial client intake, gather injury and employment details, and coordinate with the legal team to screen potential workers’ compensation claims. Ideal applicants have strong English communication, keen data-entry skills, and experience in BPO or legal intake.