Night-Shift Verifications Specialist — Hybrid (QC)

Cisive Inc.; Manila; Hybrid; PHP 300,000 - 420,000; Full time

Benefits offered by this job

Hybrid work in Quezon City

Night shift

Job summary

Cisive Inc. in the Philippines is seeking a Verifications Specialist to support daily lead inventory and adjudicate cases in line with FCRA guidelines and client specifications.

The role emphasizes accuracy, confidentiality, and timely lead closure to meet service levels. The ideal candidate will have strong analytical skills, solid English communication, and the ability to multi-task in a fast-paced environment.

Qualifications

• Fresh graduates are welcome to apply.
• 2-3 years experience in a similar role requiring strong analytical performance is a strong advantage.
• Graduate of any 2-year or 4-year course, preferred.
• Excellent computer skills – MS Word, Excel and Internet.
• Strong English communication skills, both written and verbal.

Responsibilities

• Review and release leads to clients using FCRA knowledge, client matrices, and Cisive policy.
• Ensure lead notes are clear and error-free.
• Participate in the dispute process as needed.
• Note missing requirements in internal case notes.
• Ensure processes meet Federal guidelines and requirements.
• Review work produced by vendors and support team for accuracy.
• Maintain confidentiality and reliable attendance.
• Address inventory levels daily through coordination with leadership.

Skills

Analytical thinking

Time management

Multi-tasking

Attention to detail

English communication

Stakeholder collaboration

Coachability

Education

2- or 4-year degree

Tools

Microsoft Word

Microsoft Excel

Internet

Job description

Cisive Inc. in the Philippines is seeking a Verifications Specialist to support daily lead inventory and adjudicate cases in line with FCRA guidelines and client specifications.

The role emphasizes accuracy, confidentiality, and timely lead closure to meet service levels. The ideal candidate will have strong analytical skills, solid English communication, and the ability to multi-task in a fast-paced environment.