Night Shift Telco CSR - Onsite Support Pro

TTEC Customer Care Management Philippines Inc; Quezon City; On-site; PHP 300,000 - 420,000; Full time

Job summary

TTEC Customer Care Management Philippines Inc in Novaliches, Quezon City is hiring a Nightshift Customer Service Representative to help customers with empathy and clear communication. You will work onsite and be part of a global team.

The role emphasizes strong verbal and written communication, basic computer skills, and prior BPO exposure. Senior high school completion or two years of college, and at least 3 months BPO experience are required.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

BPO experience

Verbal communication

Business writing

Product knowledge

Computer experience

Education

Senior high school or 2 years college

Job description

TTEC Customer Care Management Philippines Inc in Novaliches, Quezon City is hiring a Nightshift Customer Service Representative to help customers with empathy and clear communication. You will work onsite and be part of a global team.

The role emphasizes strong verbal and written communication, basic computer skills, and prior BPO exposure. Senior high school completion or two years of college, and at least 3 months BPO experience are required.