Night-Shift Shopify Support Pro (Fully Remote)

Accelerate Outsourcing Inc; Pampanga; Remote; PHP 279,000 - 446,400; Full time

Job summary

A leading outsourcing company is seeking a detail-oriented Customer Support Specialist to work fully remote during night shifts. The ideal candidate will have at least one year of experience with Shopify and excellent communication skills. This role involves handling customer inquiries, managing orders, and ensuring a positive customer experience. The candidate must be able to multitask effectively and maintain high-quality service standards, especially during busy periods.

Qualifications

• Minimum one year of experience in customer support, preferably with Shopify.
• Ability to work independently during night shifts.
• Proven experience in handling multiple customer interactions effectively.

Responsibilities

• Respond to customer support tickets in a timely manner.
• Communicate solutions clearly to customers.
• Update order statuses and manage customer inquiries.

Skills

Strong written and verbal communication skills

High attention to detail

Excellent organizational skills

Ability to multitask

Strong problem-solving abilities

Fast and accurate typing skills

Tools

Shopify

Job description

A leading outsourcing company is seeking a detail-oriented Customer Support Specialist to work fully remote during night shifts. The ideal candidate will have at least one year of experience with Shopify and excellent communication skills. This role involves handling customer inquiries, managing orders, and ensuring a positive customer experience. The candidate must be able to multitask effectively and maintain high-quality service standards, especially during busy periods.