Night-Shift Sales Support Specialist

MicroSourcing International; Quezon City; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Competitive pay

Healthcare from day one

PTO with cash conversion

Group life insurance

Performance bonuses

Job summary

MicroSourcing invites you to join as a Customer Support Specialist (Sales) at our Quezon City location (1880 Eatwood Libis). This onsite role emphasizes accurate data handling, merchant communications, and staying updated on payments trends to support sales conversations.

You'll contribute to a collaborative, inclusive workplace with competitive rewards, healthcare coverage from day one, and performance bonuses. Night shift asks for strong English communication and independent work ethic.

Qualifications

• Excellent English verbal and written communication.
• Experience handling calls to engage merchants.
• Ability to process applications and obtain information.
• Strong data entry accuracy and 95%+ accuracy.
• Awareness of payments industry trends.

Responsibilities

• Review and verify information on applications to ensure criteria are met.
• Achieve high data input accuracy with 5% or lower deficiency.
• Meet daily, weekly and monthly input targets while working autonomously.
• Stay current with new product and market trends in the payments industry and use it in merchant conversations.
• Ensure compliance with corporate policies including HR Code of Conduct, Technology Policy and Privacy Policy.
• Communicate in excellent English with merchants to explain processes and secure required documentation.
• Speak to customers to obtain information and/or process applications.

Job description

MicroSourcing invites you to join as a Customer Support Specialist (Sales) at our Quezon City location (1880 Eatwood Libis). This onsite role emphasizes accurate data handling, merchant communications, and staying updated on payments trends to support sales conversations.

You'll contribute to a collaborative, inclusive workplace with competitive rewards, healthcare coverage from day one, and performance bonuses. Night shift asks for strong English communication and independent work ethic.