Night Shift Customer Service Rep — Onsite in Novaliches

TTEC; Quezon City; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC in Novaliches, Quezon City (Metro Manila) is seeking a Customer Service Representative for nightshift to join our onsite team. You will engage with customers, resolve inquiries, and provide accurate product information with a customer-first approach.

The role emphasizes empathetic communication, problem solving, and accurate documentation. A supportive, inclusive culture and opportunities for growth are highlighted by our benefits and corporate values.

Qualifications

• Must have at least 3 months of BPO experience.
• Completed senior high school or two years in college.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Computer skills

BPO experience

Education

Senior high school or two years in college

Job description

TTEC in Novaliches, Quezon City (Metro Manila) is seeking a Customer Service Representative for nightshift to join our onsite team. You will engage with customers, resolve inquiries, and provide accurate product information with a customer-first approach.

The role emphasizes empathetic communication, problem solving, and accurate documentation. A supportive, inclusive culture and opportunities for growth are highlighted by our benefits and corporate values.