Night Shift Customer Advocate – Telco, Onsite Novaliches

TTEC; Quezon City; On-site; PHP 203,112 - 243,288; Full time

Benefits offered by this job

Php20,000 Retention Bonus

Healthy benefits package

Tuition reimbursement

Job summary

A leading customer service provider in the Philippines is seeking a Customer Service Representative for the night shift in Novaliches. You will engage with customers to provide exceptional service by answering inquiries and resolving issues. The ideal candidate should have completed senior high school or two years in college with excellent verbal and written communication skills. This position offers a retention bonus and a supportive work environment, along with opportunities for professional development.

Qualifications

• Open to all newbies or those with customer service experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers.

Skills

Great verbal communication

Business writing skills

Product or service knowledge

Computer experience

Education

Completed senior high school or two years in college

Job description

A leading customer service provider in the Philippines is seeking a Customer Service Representative for the night shift in Novaliches. You will engage with customers to provide exceptional service by answering inquiries and resolving issues. The ideal candidate should have completed senior high school or two years in college with excellent verbal and written communication skills. This position offers a retention bonus and a supportive work environment, along with opportunities for professional development.