Night-Shift Customer Care Specialist | Onsite Novaliches

TTEC; Quezon City; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

A leading global customer service firm in Quezon City is seeking a Customer Service Representative for the night shift. You will assist customers by resolving their issues through effective communication and problem-solving skills. This role is open to both experienced individuals and newcomers. The firm fosters a supportive culture and offers benefits including professional development opportunities.

Qualifications

• Completed senior high school or two years in college.
• Open to all newbies or with customer service experience.
• Great verbal communication and business writing skills.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Great verbal communication

Business writing skills

Customer service experience

Education

Completed senior high school or two years in college

Job description

A leading global customer service firm in Quezon City is seeking a Customer Service Representative for the night shift. You will assist customers by resolving their issues through effective communication and problem-solving skills. This role is open to both experienced individuals and newcomers. The firm fosters a supportive culture and offers benefits including professional development opportunities.