Night Shift CSR Onsite Novaliches | Career Growth

Hammerjack Pty Ltd; Quezon City; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Wellness incentives

Job summary

TTEC is seeking a Customer Service Representative for night shift, onsite in Novaliches, Philippines. The role supports customers with empathy and accuracy, tackling inquiries and guiding resolution.

The ideal candidate has 3+ months BPO experience, strong verbal and written communication, and solid computer skills. This position offers a supportive environment, career development, and a competitive benefits package.

Qualifications

• Senior high school or two years in college.
• At least 3 months of BPO experience.
• Excellent verbal communication and business writing skills.
• Ability to recognize, apply, and explain product or service knowledge.
• Computer experience and basic digital literacy.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers and resolutions for customers.

Skills

BPO experience

Verbal communication

Business writing

Product knowledge

Computer skills

Education

Senior high school

Two years in college

Job description

TTEC is seeking a Customer Service Representative for night shift, onsite in Novaliches, Philippines. The role supports customers with empathy and accuracy, tackling inquiries and guiding resolution.

The ideal candidate has 3+ months BPO experience, strong verbal and written communication, and solid computer skills. This position offers a supportive environment, career development, and a competitive benefits package.