Night Shift Onsite Customer Care Rep — Novaliches

TTEC; Philippines; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC in the Philippines is hiring a Customer Service Representative for the nightshift, onsite in Novaliches. You will handle customer inquiries, provide product information, and guide customers toward fast, friendly resolutions.

From first day of training to ongoing coaching, you’ll be supported by a global team that values service excellence. A BPO background and solid written and verbal communication help you succeed in this role, which includes career development and a supportive benefits

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Verbal communication

Business writing

Computer skills

Education

Senior high school or some college

Job description

TTEC in the Philippines is hiring a Customer Service Representative for the nightshift, onsite in Novaliches. You will handle customer inquiries, provide product information, and guide customers toward fast, friendly resolutions.

From first day of training to ongoing coaching, you’ll be supported by a global team that values service excellence. A BPO background and solid written and verbal communication help you succeed in this role, which includes career development and a supportive benefits