Night Shift Customer Service Advisor — Onsite in Novaliches

TTEC; Quezon City; On-site; PHP 290,000 - 424,000; Full time

Benefits offered by this job

Health and wellness incentives

PTO

Tuition reimbursement

Job summary

TTEC in the Philippines is seeking a Customer Service Representative for nightshift, onsite in Novaliches, Quezon City. You’ll be the first point of contact, helping customers with empathy and resolving issues to elevate their experience.

Key tasks include handling incoming messages and researching solutions, with a focus on timely and clear communication. The role requires basic education and some BPO exposure, and comes with a supportive culture and benefits.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Verbal communication

Business writing

Product knowledge

Computer skills

BPO experience

Education

Senior high school or two years in college

Job description

TTEC in the Philippines is seeking a Customer Service Representative for nightshift, onsite in Novaliches, Quezon City. You’ll be the first point of contact, helping customers with empathy and resolving issues to elevate their experience.

Key tasks include handling incoming messages and researching solutions, with a focus on timely and clear communication. The role requires basic education and some BPO exposure, and comes with a supportive culture and benefits.