Night-Shift IV/Auth Supervisor — Lead Claims Excellence

MicroSourcing; Taguig; On-site; PHP 700,000 - 1,000,000; Full time

Benefits offered by this job

Healthcare on day one

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Job summary

MicroSourcing is seeking an Insurance Verification and Authorization (IV/Auth) Supervisor to oversee daily operations onsite in BGC, Taguig, supporting patient care and revenue cycle performance.

Lead the IV/Auth team, monitor SLAs/KPIs, drive improvements, ensure compliance with payer requirements, and collaborate with billing, A/R, and IT teams.

Bachelor’s degree and 4+ years US healthcare rev cycle experience required, with at least 1 year in supervision.

Qualifications

• US healthcare revenue cycle experience in insurance verification and authorization.
• Bachelor’s degree or equivalent in Business, Health Information Management, Healthcare Administration, or related field.
• Strong understanding of CPT/ICD-10 codes and payer guidelines.
• Experience with payer portals and EMR systems (Epic, Cerner, Meditech).
• Excellent English communication skills (CEFR B2).

Responsibilities

• Supervise IV/Auth team including hiring, onboarding, scheduling, and performance management.
• Monitor workflows to meet SLAs and KPIs; adjust workloads to prevent backlogs.
• Implement process improvements to reduce denials, write-offs, and holds.
• Oversee audits and accuracy reviews for payer compliance.
• Address denials by partnering with billing and A/R to identify root causes.
• Collaborate with clients, healthcare professionals, and IT to support clean claim generation.
• Mentor team members and support succession planning.

Skills

US healthcare rev cycle

Supervisory experience

English proficiency

Process improv.

Team collaboration

Education

Bachelor’s degree in related field

Tools

Availity

Epic

Cerner

Meditech

Job description

MicroSourcing is seeking an Insurance Verification and Authorization (IV/Auth) Supervisor to oversee daily operations onsite in BGC, Taguig, supporting patient care and revenue cycle performance.

Lead the IV/Auth team, monitor SLAs/KPIs, drive improvements, ensure compliance with payer requirements, and collaborate with billing, A/R, and IT teams.

Bachelor’s degree and 4+ years US healthcare rev cycle experience required, with at least 1 year in supervision.