Night-Shift HHA: US Healthcare Admin & PA Support

Hammerjack Pty Ltd; Philippines; Ibrido; PHP 223.000 - 335.000; Tempo pieno

Vantaggi offerti da questo lavoro

Free meals

Free coffee

Free ice cream

Descrizione del lavoro

Hammerjack Pty Ltd is seeking experienced Home Health Aides (HHAs) to join our healthcare team and provide medical administrative and patient support for a US-based client. This role suits candidates with HHA experience who want to transition their healthcare knowledge into administrative functions.

You will handle patient inquiries, coordinate care, support medication prior authorizations, and maintain accurate health records while ensuring confidentiality.

Competenze

• HHA experience required.
• Experience with home health patients or healthcare teams.
• US healthcare or BPO healthcare experience preferred.
• Experience with medication prior authorization, pharmacy, insurance, referrals, or healthcare documentation.
• Excellent English communication skills, both verbal and written.
• Strong interpersonal and customer service skills.
• Computer literate and comfortable using healthcare systems.
• Strong attention to detail and organizational skills.
• Able to handle confidential patient information.
• Willing to work night shifts.
• Willing to work during weekends and holidays.
• Cebu-based applicants must be willing to work onsite.
• Applicants outside Cebu must have a stable internet connection and a conducive home workspace.

Mansioni

• Provide medical administrative and patient support to US-based teams.
• Assist with patient-related inquiries and coordination.
• Communicate with patients, caregivers, healthcare providers, and other healthcare professionals.
• Assist with medication-related administrative tasks and documentation.
• Support medication prior authorization (PA) processes when required.
• Coordinate and follow up with healthcare providers, pharmacies, and insurance companies.
• Assist with scheduling, referrals, medical records, and other healthcare administrative tasks.
• Review and maintain accurate patient information and healthcare documentation.
• Document calls, communications, and patient-related activities accurately.
• Maintain patient confidentiality and handle sensitive healthcare information appropriately.
• Perform other healthcare administrative support tasks as assigned.

Conoscenze

HHA experience

Home health patients

US/BPO healthcare

Prior authorization knowledge

English communication

Interpersonal skills

Computer literacy

Attention to detail

Confidential patient data

Night shift willingness

Weekend/holiday work

Cebu onsite

Stable internet

Descrizione del lavoro

Hammerjack Pty Ltd is seeking experienced Home Health Aides (HHAs) to join our healthcare team and provide medical administrative and patient support for a US-based client. This role suits candidates with HHA experience who want to transition their healthcare knowledge into administrative functions.

You will handle patient inquiries, coordinate care, support medication prior authorizations, and maintain accurate health records while ensuring confidentiality.