Home Health Aide Medical Administrative Support

Hammerjack Pty Ltd; Philippines; Hybrid; PHP 223,000 - 335,000; Full time

Benefits offered by this job

Free meals

Free coffee

Free ice cream

Job summary

Hammerjack Pty Ltd is seeking experienced Home Health Aides (HHAs) to join our healthcare team and provide medical administrative and patient support for a US-based client. This role suits candidates with HHA experience who want to transition their healthcare knowledge into administrative functions.

You will handle patient inquiries, coordinate care, support medication prior authorizations, and maintain accurate health records while ensuring confidentiality.

Qualifications

• HHA experience required.
• Experience with home health patients or healthcare teams.
• US healthcare or BPO healthcare experience preferred.
• Experience with medication prior authorization, pharmacy, insurance, referrals, or healthcare documentation.
• Excellent English communication skills, both verbal and written.
• Strong interpersonal and customer service skills.
• Computer literate and comfortable using healthcare systems.
• Strong attention to detail and organizational skills.
• Able to handle confidential patient information.
• Willing to work night shifts.
• Willing to work during weekends and holidays.
• Cebu-based applicants must be willing to work onsite.
• Applicants outside Cebu must have a stable internet connection and a conducive home workspace.

Responsibilities

• Provide medical administrative and patient support to US-based teams.
• Assist with patient-related inquiries and coordination.
• Communicate with patients, caregivers, healthcare providers, and other healthcare professionals.
• Assist with medication-related administrative tasks and documentation.
• Support medication prior authorization (PA) processes when required.
• Coordinate and follow up with healthcare providers, pharmacies, and insurance companies.
• Assist with scheduling, referrals, medical records, and other healthcare administrative tasks.
• Review and maintain accurate patient information and healthcare documentation.
• Document calls, communications, and patient-related activities accurately.
• Maintain patient confidentiality and handle sensitive healthcare information appropriately.
• Perform other healthcare administrative support tasks as assigned.

Skills

HHA experience

Home health patients

US/BPO healthcare

Prior authorization knowledge

English communication

Interpersonal skills

Computer literacy

Attention to detail

Confidential patient data

Night shift willingness

Weekend/holiday work

Cebu onsite

Stable internet

Job description

Job Overview

We are looking for experienced Home Health Aides (HHAs) to join our healthcare team and provide medical administrative and patient support for a US-based healthcare client. This role is ideal for candidates with Home Health Aide experience who are interested in transitioning their healthcare knowledge into a medical administrative support role. Candidates with US Healthcare or BPO Healthcare experience are highly encouraged to apply. Experience with medication prior authorizations, pharmacy-related tasks, insurance processes, referrals, or healthcare documentation is an advantage.

Work Arrangement

• Outside Cebu: Remote work


• Within Cebu: Onsite work


• Work Schedule: Night Shift


• Office Location: 8th Floor, Skyrise 4B Building, IT Park, Lahug, Cebu City, Cebu

Responsibilities

• Provide medical administrative and patient support to US-based healthcare teams


• Assist with patient-related inquiries and coordination


• Communicate with patients, caregivers, healthcare providers, and other healthcare professionals


• Assist with medication-related administrative tasks and documentation


• Support medication prior authorization (PA) processes when required


• Coordinate and follow up with healthcare providers, pharmacies, and insurance companies


• Assist with scheduling, referrals, medical records, and other healthcare administrative tasks


• Review and maintain accurate patient information and healthcare documentation


• Document calls, communications, and patient-related activities accurately


• Maintain patient confidentiality and handle sensitive healthcare information appropriately


• Perform other healthcare administrative support tasks as assigned

Requirements

• Home Health Aide (HHA) experience is required


• Experience working with home health patients, caregivers, or healthcare teams


• US Healthcare or BPO Healthcare experience is highly preferred


• Experience with medication prior authorization, pharmacy, insurance, referrals, or healthcare documentation is an advantage


• Excellent English communication skills, both verbal and written


• Strong interpersonal and customer service skills


• Computer literate and comfortable using healthcare systems and online platforms


• Strong attention to detail and organizational skills


• Able to handle confidential patient information


• Willing to work on a night shift


• Willing to work during weekends and holidays when required


• Cebu-based applicants must be willing to work onsite


• Applicants outside Cebu must have a stable internet connection and a conducive home workspace

Compensation And Benefits

• Monthly Salary: PHP 20,000 – PHP 30,000


• ₱2,000 Perfect Attendance Bonus


• ₱2,000 Prorated Risk/Site Allowance for qualified onsite employees


• 10% Night Differential


• Government-mandated benefits


• Health Insurance


• Life Insurance


• Accident Insurance


• Paid time off


• Paid Training Period

Onsite Perks

• Free meals


• Free coffee


• Free ice cream

Our Recruitment Process

• Candidate Application Form


• General Assessment


• Phone Screening


• Technical Interview


• Reference Check


• Job Offer


• Training

Ready to take your Home Health experience into the US healthcare industry Join MedSpecialized, Inc. and become part of a growing healthcare team!

For More Information About Our Company, Visit Www.medspecialized.com.

PRO TIP: Candidates with Home Health Aide, US Healthcare, BPO Healthcare, Medication Prior Authorization, Pharmacy, or Insurance experience are highly encouraged to apply!