Night-Shift Fulfillment Center Data & Ops Analyst

GM Philippines Inc.; Pateros; Hybrid; PHP 800,000 - 1,300,000; Full time

Job summary

GM Philippines Inc. is seeking a Senior Analyst for the Fulfillment Center Business Services to establish scalable data processes and governance. You will lead data reporting, analysis, and system validation, serving as the SME on GM policies and procedures.

You will prioritize work across multiple streams, develop dashboards, and drive continuous improvement initiatives across the organization with a focus on data integrity and actionable insights.

Qualifications

• Bachelor’s degree in Business, Operations, Supply Chain, Logistics, or related field.

Responsibilities

• Validate Dealer and Customer facing systems, identify root cause and alert teams of required fixes.
• Identify trends in data to drive systematic resolution.
• Develop standardized desk processes and create program outcome reports of aggregated data in a statistically valid and user-friendly format for stakeholders.
• Define processes or workflows to collect data required to meet organizational reporting requirements by working with program leadership.
• Create and maintain system and process documentation.
• Utilize your process improvement, system implementation, and project management skills to innovate, deliver solutions, and contribute to global initiatives that impact the results of the company
• Fixing data problems will require the Analyst to have the storytelling skills to report data analysis findings to recommend/drive business decisions and prioritize information system needs, design and fix code errors
• Identify and act upon opportunities to streamline and automate processes.
• Data analysis and preparation of reports and dashboards to leadership using Analytics tools such as Excel, Power BI, KNIME, etc. to communicate trends, patterns, and predictive analytics

Skills

Data analysis

Power BI

KNIME

Project management

Excel

SQL databases

Communication

Education

Bachelor’s degree in Business/Operations/Logistics or related field

Tools

Power BI

Salesforce

DBX

Microsoft Office

Job description

GM Philippines Inc. is seeking a Senior Analyst for the Fulfillment Center Business Services to establish scalable data processes and governance. You will lead data reporting, analysis, and system validation, serving as the SME on GM policies and procedures.

You will prioritize work across multiple streams, develop dashboards, and drive continuous improvement initiatives across the organization with a focus on data integrity and actionable insights.