Night-Shift EDM Data Ops Associate

Rimes; Manila; On-site; PHP 360,000 - 600,000; Full time

Job summary

Rimes seeks an EDM Managed Services Associate Consultant in Manila to monitor data service flows, identify issues, and support timely resolutions. You will handle basic investigations, perform peer reviews, and manage incident tickets, coordinating with global teams to ensure prompt service delivery.

Fresh graduates or early-career professionals from IT/CS/Engineering/Finance are encouraged to apply. A strong attention to detail and analytical mindset are highly valued for this role.

Qualifications

• IT, Computer Science, Engineering, Finance, or related field.
• Fresh graduates or early-career professionals are welcome.
• 1–2 years experience in data operations / EDM / financial services.

Responsibilities

• Monitor daily data service flows using EDM systems and Excel trackers.
• Identify and support resolution of data flow issues within defined SLAs/KPIs.
• Resolve data exceptions following SOPs.
• Conduct basic peer reviews and escalate complex issues when needed.
• Handle non-complex client/internal queries and provide initial investigation.
• Raise and track incident tickets for service disruptions.
• Coordinate with internal teams for timely resolution.
• Maintain reports, perform system checks, and document findings.

Skills

Attention to detail

Analytical mindset

Problem solving

Teamwork

Education

IT/CS/Engineering/Finance degree

Job description

Rimes seeks an EDM Managed Services Associate Consultant in Manila to monitor data service flows, identify issues, and support timely resolutions. You will handle basic investigations, perform peer reviews, and manage incident tickets, coordinating with global teams to ensure prompt service delivery.

Fresh graduates or early-career professionals from IT/CS/Engineering/Finance are encouraged to apply. A strong attention to detail and analytical mindset are highly valued for this role.