EDM Managed Services - Associate ConsultantNew

Rimes; Manila; On-site; PHP 335,000 - 603,000; Full time

Job summary

Rimes seeks a detail-oriented data operations professional in Metro Manila to monitor data flows and resolve issues within SLAs. You will handle data validation, perform peer reviews, and assist across internal teams to ensure timely resolution of discrepancies.

Fresh graduates or early-career candidates with exposure to EDM, data processing, or financial services are encouraged. Adaptability and a client-service mindset are valued in a fast-paced environment.

Qualifications

• Bachelor’s degree or related field required.
• Fresh graduates or early-career candidates welcomed.
• 1–2 years in data operations/data processing/EDM/financial services preferred.

Responsibilities

• Monitor daily data service flows using internal tools (e.g., EDM systems, Excel trackers).
• Identify and support resolution of data flow issues within defined SLAs/KPIs.
• Resolve data exceptions following SOPs.
• Conduct basic peer reviews and elevate complex issues.
• Handle non-complex client/internal queries and provide initial investigation.
• Escalate issues and communicate delays when needed.
• Raise and track incident tickets for service disruptions.
• Coordinate with internal teams for timely resolution.
• Follow operational controls and risk standards.
• Maintain reports, perform system checks, and document findings.

Skills

Attention to detail

Analytical mindset

Problem solving

Client service

Learning agility

Teamwork

Education

Bachelor’s degree in IT/CS/Engineering/Finance

Fresh Graduates

Tools

EDM systems

Excel

Job description

About Rimes

Rimes provides the Intelligence Fabric for Capital Markets, a trusted data network and intelligence architecture that transforms fragmented data, operations and workflows into decision-grade intelligence. The world’s leading institutional investors, asset managers, and service providers rely on Rimes to help them make better investment decisions that power more than US$ 75 trillion in AUM annually.

Key Responsibilities

• Monitor daily data service flows using internal tools (e.g., EDM systems, Excel trackers)

• Identifyand support resolution of data flow issues within defined SLAs/KPIs

• Resolve data exceptions (e.g., ID matching, validation failures) following SOPs

• Conduct basic peer reviews and elevate complex issues

• Handle non-complex client/internal queries and provide initial investigation

• Escalate issues appropriately and communicate delays when needed

• Raise and track incident tickets for service disruptions

• Coordinate with internal teams for timely resolution

• Follow operational controls and risk standards

• Maintain reports, perform system checks, and document findings accurately

• Manage individual workload to meet daily operational commitments

Qualifications & Experience (Ideal Profile)

• Bachelor’s degree in:

• IT, Computer Science, Engineering, Finance, or related field

• Fresh Graduates

• OR early-career experience in:

• 1-2 yrs experience in Data operations / data processing / EDM / financial services

• Can work with APAC schedule with 2-3x a week RTO

Key Attributes (What “good” looks like)

• Strong attention to detail (data accuracy focused)

• Analytical and problem-solving mindset

• Process-driven and structured operator

• Client-service oriented (responsive, accountable)

• Proactive and eager to learn (high learning agility)

• Comfortable in fast-paced, SLA-driven environments

• Team-oriented with ability to work across global teams

Only selected candidates will be contacted for interviews. We appreciate your understanding. Thank you for considering a career with us.

Rimes is committed to promote the values of diversity and inclusion throughout the business. Whether it’s through recruitment, retention, career progression or training and development, we are committed to improving opportunities for people regardless of their background or circumstances.

Visit our Careers page to see our complete listings.