Night-Shift Customer Communications Specialist

HHRG Services Inc.; Angeles; On-site; PHP 201,000 - 268,000; Full time

Job summary

HHRG Services Inc. is seeking a night‑shift, onsite customer service role in Angeles City to handle calls, emails, and messages from patients and clients.

You will respond professionally, provide clear updates on requests and schedules, and coordinate with Intake, Clinical Operations, Billing, and other teams while keeping information confidential.

We welcome senior high school graduates with strong English communication, good organization, attention to detail, and a willingness to learn.

Qualifications

• Senior high school graduates welcome to apply.
• Strong written and verbal English communication skills.
• Good organization, attention to detail, and willingness to learn.
• Able to handle conversations calmly and professionally.
• Basic computer skills, including email and spreadsheets (Excel).

Responsibilities

• Respond professionally to calls, emails, and messages.
• Provide clear updates on requests, schedules, and service concerns.
• Coordinate with Intake, Clinical Operations, Billing, and other teams.
• Record inquiries, follow-up actions, and outcomes in company systems.
• Monitor open requests and elevate urgent or unresolved concerns.
• Handle patient and client information confidentially.

Skills

English communication

Organizational skills

Attention to detail

Calm and professional communication

Basic computer skills

Education

High school diploma

Tools

Microsoft Excel

Job description

HHRG Services Inc. is seeking a night‑shift, onsite customer service role in Angeles City to handle calls, emails, and messages from patients and clients.

You will respond professionally, provide clear updates on requests and schedules, and coordinate with Intake, Clinical Operations, Billing, and other teams while keeping information confidential.

We welcome senior high school graduates with strong English communication, good organization, attention to detail, and a willingness to learn.