Nightshift Telco CSR — Onsite Novaliches

TTEC Customer Care Management Philippines Inc; Quezon City; On-site; PHP 268,000 - 357,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC Customer Care Management Philippines Inc invites applications for a Nightshift Customer Service Representative onsite in Novaliches, Quezon City. The role focuses on delivering exceptional customer experiences and resolving inquiries with care.

Responsibilities include handling incoming communications, researching solutions, and applying product knowledge to assist customers. A supportive culture and opportunities for growth are offered.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Customer service

Verbal communication

Written communication

Research skills

Computer skills

Tools

Microsoft Office

Job description

TTEC Customer Care Management Philippines Inc invites applications for a Nightshift Customer Service Representative onsite in Novaliches, Quezon City. The role focuses on delivering exceptional customer experiences and resolving inquiries with care.

Responsibilities include handling incoming communications, researching solutions, and applying product knowledge to assist customers. A supportive culture and opportunities for growth are offered.