Night Shift Telco CSR – Onsite Novaliches Benefits

TTEC; Philippines; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC in the Philippines is hiring a Customer Service Representative for night shift, onsite in Novaliches. You’ll help customers by answering inquiries, resolving issues, and providing product guidance with a friendly, human touch.

Ideal candidates have strong communication skills, basic computer experience, and a willingness to learn. No formal experience required—training is provided and you’ll join a global team focused on care, growth, and inclusive culture.

Qualifications

• Completed senior high school or two years in college.
• Open to all newbies or with customer service experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Computer skills

Customer service experience

Education

Senior high school

Two years in college

Job description

TTEC in the Philippines is hiring a Customer Service Representative for night shift, onsite in Novaliches. You’ll help customers by answering inquiries, resolving issues, and providing product guidance with a friendly, human touch.

Ideal candidates have strong communication skills, basic computer experience, and a willingness to learn. No formal experience required—training is provided and you’ll join a global team focused on care, growth, and inclusive culture.