Night-Shift Back Office Associate - Makati

ISTA Personnel Solutions; Makati; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Health Insurance

Night differential

Attendance Bonus

Paid time off

Career growth

Performance Appraisal

Work-life balance

Job summary

ISTA Solutions is seeking a Back-Office Associate to join our healthcare/finance oriented team in Makati. You will handle collections, private pay statement QA, and NAMI reviews, ensuring accuracy and timely submissions.

The role requires at least 6 months of BPO experience, attention to detail, strong MS Excel skills, and good verbal and written English. Onsite night shifts in Makati are required, with a focus on accuracy and process improvement.

Qualifications

• Minimum 6 months BPO experience.
• Healthcare/finance experience is a plus.
• Detail-oriented with strong accuracy.
• Proficient in MS Excel.
• Excellent verbal and written English.
• Willing to work onsite in Makati and night shifts.
• Ability to multi-task and manage time effectively.

Responsibilities

• Collections: Complete attorney referral forms using PCC and gather supporting documents.
• Private Pay Statement QA: Review monthly private pay statements for accuracy and verify taxes and room rates.
• NAMI Review: Generate reports to ensure every resident has an assigned responsible party and review Medicaid-pending cases.

Skills

BPO experience

Detail oriented

Verbal English

Written English

Multi-tasking

Tools

MS Excel

Job description

ISTA Solutions is seeking a Back-Office Associate to join our healthcare/finance oriented team in Makati. You will handle collections, private pay statement QA, and NAMI reviews, ensuring accuracy and timely submissions.

The role requires at least 6 months of BPO experience, attention to detail, strong MS Excel skills, and good verbal and written English. Onsite night shifts in Makati are required, with a focus on accuracy and process improvement.