Night Healthcare Team Leader — On-Call Ops

CO Careers; San Fernando; On-site; PHP 400,000 - 600,000; Full time

Job summary

Clark Outsourcing is seeking a Healthcare Team Leader to supervise on-call operations in a Clark Pampanga healthcare environment. You will ensure timely responses, maintain records, and escalate urgent issues while aligning client expectations with service delivery.

The ideal candidate has 2–3 years in a supervisory capacity and strong leadership and communication skills, with hands-on experience using Zendesk, Salesforce, Zoho, Airtable and Monday.com.

Qualifications

• 3+ years in a supervisory role or team lead position.
• Strong leadership and communication skills for healthcare operations.
• Experience using Zendesk, Salesforce, Zoho, Airtable and Monday.com.

Responsibilities

• Supervise on-call operations and ensure timely responses.
• Maintain records and document actions during shifts.
• Escalate urgent issues and coordinate with clients for service delivery.
• Align client expectations with service delivery and performance metrics.

Skills

Leadership

Communication

Supervision

Tools

Zendesk

Salesforce

Zoho

Airtable

Monday.com

Job description

Clark Outsourcing is seeking a Healthcare Team Leader to supervise on-call operations and ensure timely responses within a healthcare environment. You will maintain records, escal… urgent issues, and align client expectations with service delivery.

The role requires 2–3 years in a supervisory capacity, strong leadership and communication skills, and experience with Zendesk, Salesforce, Zoho, Airtable, and Monday.com. On-site Clark Pampanga location.