Healthcare Operations Lead – Night Shift (Onsite)

Recruitify_HR; Manila; On-site; PHP 1,562,400 - 1,674,000; Full time

Job summary

Recruitify_HR is seeking a Senior Operations Manager for their healthcare division, located in Cebu or Manila. This role requires managing multiple teams within a healthcare BPO setting, ensuring strong operational performance and KPI management.

The ideal candidate should have over 5 years of experience in healthcare BPO, with a background in processes such as UMR, Billing, and Claims. The position is strictly onsite and offers a night shift schedule.

Qualifications

• At least 5+ years experience in purely healthcare BPO.
• Strong background in various healthcare processes (UMR, Prior Authorization, Billing, Claims).
• Experience managing team leads and supervisors.

Responsibilities

• Manage multiple teams within a healthcare BPO account.
• Oversee KPI and performance management.
• Ensure operational excellence onsite during night shift.

Skills

Healthcare operations management

KPI and performance management

Team leadership

Job description

Recruitify_HR is seeking a Senior Operations Manager for their healthcare division, located in Cebu or Manila. This role requires managing multiple teams within a healthcare BPO setting, ensuring strong operational performance and KPI management.

The ideal candidate should have over 5 years of experience in healthcare BPO, with a background in processes such as UMR, Billing, and Claims. The position is strictly onsite and offers a night shift schedule.