Network Operations & Performance Lead

J&T EXPRESS; Metro Manila; On-site; PHP 500,000 - 700,000; Full time

Job summary

J&T Express Philippines is seeking a Network Management Associate to oversee branch operations, manage performance data, and coordinate between branch supervisors and management in a fast-paced logistics environment. The role demands strong leadership, analytical skills, excellent communication, and a solid understanding of service standards to drive efficiency across units.

A background in logistics or ecommerce is preferred and the candidate must be capable of presenting reports in various

Qualifications

• Graduate degree in business, management, logistics, or related field.
• Strong background in logistics operations or e-commerce.

Responsibilities

• Oversees branch operations to ensure efficiency and minimize errors.
• Ensures compliance with J&T Express standards and SOPs.
• Provides creative, practical solutions to operational problems.
• Handles investigation, conflict resolution, and customer service issues.

Skills

Communication skills

Leadership

Organizational skills

Strategic management

Performance metrics

Problem solving

Report presentation

Analytical skills

Interpersonal skills

Education

Bachelor's degree in Business/Management/Logistics

Job description

J&T Express Philippines is seeking a Network Management Associate to oversee branch operations, manage performance data, and coordinate between branch supervisors and management in a fast-paced logistics environment. The role demands strong leadership, analytical skills, excellent communication, and a solid understanding of service standards to drive efficiency across units.

A background in logistics or ecommerce is preferred and the candidate must be capable of presenting reports in various