Native Japanese Speaker — Customer Support Specialist

Siegen HR Solutions; Pasig; On-site; PHP 279,000 - 446,400; Full time

Job summary

A leading recruitment agency is seeking a Japanese-speaking Customer Service Representative in Metro Manila. Responsibilities include addressing customer questions and complaints promptly, managing calls effectively, and researching answers using available resources. The ideal candidate must be a native Japanese speaker with proficiency in both Japanese and Keigo, and have good English communication skills. This is a great opportunity for those committed to providing excellent customer service.

Qualifications

• Native Japanese speaker with proficiency in both Japanese and Keigo.
• Ability to address customer concerns in a professional manner.
• Efficient in managing customer calls and inquiries.

Responsibilities

• Address customer questions and complaints promptly.
• Present and discuss customer concerns effectively.
• Research information using various manuals and resources.

Skills

Japanese communication skills

English communication skills

Customer service orientation

Job description

A leading recruitment agency is seeking a Japanese-speaking Customer Service Representative in Metro Manila. Responsibilities include addressing customer questions and complaints promptly, managing calls effectively, and researching answers using available resources. The ideal candidate must be a native Japanese speaker with proficiency in both Japanese and Keigo, and have good English communication skills. This is a great opportunity for those committed to providing excellent customer service.