Global Bilingual Support Specialist - English & Japanese

Radixsol; Bulacan; On-site; PHP 334,800 - 446,400; Full time

Job summary

A growing outsourcing company is seeking Bilingual Customer Support Representatives in the Philippines to provide excellent customer service in both English and Japanese. This role involves handling inquiries and resolving issues for international clients. The ideal candidates should have strong communication skills and be willing to work flexible shifts. Join us for an opportunity to build a rewarding career in the outsourcing industry.

Qualifications

• Proficiency in English and Japanese (spoken and written).
• Previous experience in customer service, technical support, or BPO is an advantage but not required.
• Ability to work independently and as part of a team in a fast-paced environment.

Responsibilities

• Handle customer inquiries via phone, email, or chat in both English and Japanese.
• Provide accurate and professional responses to resolve customer concerns.
• Document and escalate issues to appropriate departments when necessary.

Skills

Proficiency in English

Proficiency in Japanese

Strong communication skills

Problem-solving skills

Job description

A growing outsourcing company is seeking Bilingual Customer Support Representatives in the Philippines to provide excellent customer service in both English and Japanese. This role involves handling inquiries and resolving issues for international clients. The ideal candidates should have strong communication skills and be willing to work flexible shifts. Join us for an opportunity to build a rewarding career in the outsourcing industry.