My Rewards Advisor, ANZ (Fixed Term)

Mondelēz International; Manila; On-site; PHP 300,000 - 380,000; Full time

Job summary

Mondelēz International is seeking a specialist in a process, workstream or area within Digital Services to support impeccable service operations.

You will act as co-owner of SOP development, drive standardization, provide input for training materials, ensure SOPs and data protection comply with policies and law, analyze exceptions, and lead continuous improvement for the team. This role is part of Global Business Services with ANZ Day Shift; no relocation support.

Qualifications

• You will bring knowledge in your specific process area.
• Experience working in a shared service organization.
• Ability to influence others and be a good team player.
• Experience in process design, mapping and gathering business requirements.
• Strong communication and initiative.

Responsibilities

• Own development of SOPs and drive standardization.
• Provide input for training materials.
• Ensure SOPs and data protection comply with policies and law.
• Analyze exceptions and recommend process improvements.
• Lead sustainable continuous improvement for the team.

Skills

Process knowledge

Shared services experience

Team player

Process design

Requirements gathering

Interpersonal skills

Job description

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

You are a specialist in a process, workstream or area in Mondelēz International Digital Services, working to support impeccable service operations.

How You Will Contribute

You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.

What You Will Bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

• Your specific process area
• Working in a shared service organization
• Being a good team player and influencing others
• Process design and mapping, and business requirement gathering experience
• Communicating effectively, applying interpersonal skills and taking initiative

More About This Role

Work schedule: ANZ Shift (Day Shift)

No Relocation support available

Business Unit Summary

At Mondelez International, our mission is to provide consumers with the right snack, for the right moment, made in the right way. We are one of the largest snack companies in the world, with global net revenues exceeding $31 billion USD.

We have operations in more than 80 countries and employ approximately 91,000 diverse and talented employees in our factories, offices, research & development facilities and distribution activities around the world.

In Australia and New Zealand, we have 6 factories, and both global and local brands, employing over 2,000 people; Cadbury Dairy Milk, Oreo, Toblerone, Philadelphia, belVita, Pascall, The Natural Confectionery Company, Sour Patch Kids and Ritz.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Temporary (Fixed Term)

Service Operations (Delivery)

Global Business Services