Multichannel CSR Specialist — Social & Support (Onsite)

Crescendo Staffing and Business Consulting Inc.; Philippines; On-site; PHP 223,000 - 312,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

13th Month Pay

Pag-IBIG Fund

Paid Holidays

Job Training

Job summary

Crescendo Staffing and Business Consulting Inc. is seeking a Social Media (Content Moderator) for an on-site role in Taguig. The position requires 1 year of call center experience and a high school or SHS/college undergrad education.

The job offers a full-time onsite schedule with a shifting timetable in a dynamic environment. Responsibilities include handling customer inquiries via calls, chat, email, and messaging platforms, providing accurate product/service information, and escalating issues

Qualifications

• At least HS/SHS/College Undergrad with 1 yr Call center experience.

Responsibilities

• Respond to customer inquiries via calls, chat, email, and messaging platforms.
• Provide accurate information regarding products/services.
• Resolve customer concerns and elevate issues when necessary.

Job description

Crescendo Staffing and Business Consulting Inc. is seeking a Social Media (Content Moderator) for an on-site role in Taguig. The position requires 1 year of call center experience and a high school or SHS/college undergrad education.

The job offers a full-time onsite schedule with a shifting timetable in a dynamic environment. Responsibilities include handling customer inquiries via calls, chat, email, and messaging platforms, providing accurate product/service information, and escalating issues