Bilingual Spanish CSR – Onsite Support Pro (Taguig)

TASQ Staffing Solutions; Taguig; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

HMO from Day 1

Paid leaves

Training and development programs

Career advancement opportunities

Job summary

TASQ Staffing Solutions is hiring a Spanish bilingual Customer Support Representative for an onsite role in Taguig. The position requires strong Spanish and English skills and is open to high school graduates or college undergraduates.

Training and development programs are provided, with opportunities for career advancement. The role involves assisting customers through calls, chats, or emails, following client processes, and ensuring proper documentation while meeting set targets.

Qualifications

• Fluent in Spanish and English (listening, reading, writing, speaking) at B2 level or higher.
• Open to high school graduates (old curriculum) and college undergraduates.
• Preferably 1 year of BPO/CSR experience; fresh applicants welcome.

Responsibilities

• Assist customers with concerns and provide solutions via calls, chats, and/or emails.
• Adhere to processes and policies set by the company and client.
• Identify customer needs, clarify information, and provide correct solutions.
• Build rapport and engage customers by going the extra mile.

Skills

Spanish proficiency

English proficiency

Education

Highschool graduate

College undergraduate

Job description

TASQ Staffing Solutions is hiring a Spanish bilingual Customer Support Representative for an onsite role in Taguig. The position requires strong Spanish and English skills and is open to high school graduates or college undergraduates.

Training and development programs are provided, with opportunities for career advancement. The role involves assisting customers through calls, chats, or emails, following client processes, and ensuring proper documentation while meeting set targets.