Multi-Channel Service Excellence Specialist

Angkas; Makati; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Free pre-employment medical

Free meal and use of gym

Opportunities for promotion

Job summary

Angkas is seeking customer service representatives in Makati, Philippines to respond to inquiries via phone, email, or chat. Candidates should have at least 6 months of experience in customer service and strong communication skills in Tagalog and English. The role includes achieving targets and providing outstanding service. Angkas offers a startup environment with benefits like free meals, gym access, and opportunities for promotion.

Qualifications

• At least 6 months to 1 year of customer service experience.
• Must be able to work on a shifting schedule and onsite.
• Strong proficiency in Tagalog and English.

Responsibilities

• Respond to customer inquiries via phone, email, or chat.
• Provide personalized customer service solutions.
• Achieve daily/monthly targets set by the supervisor.

Skills

Strong communication skills (oral and written)

Ability to converse in Bisaya

Job description

Angkas is seeking customer service representatives in Makati, Philippines to respond to inquiries via phone, email, or chat. Candidates should have at least 6 months of experience in customer service and strong communication skills in Tagalog and English. The role includes achieving targets and providing outstanding service. Angkas offers a startup environment with benefits like free meals, gym access, and opportunities for promotion.