Multi-Channel Customer Support Specialist

Recruitify_HR; Quezon City; On-site; PHP 279,000 - 424,000; Full time

Job summary

Recruitify_HR is seeking a Customer Service Representative in Metro Manila to provide exceptional service across multiple channels and resolve inquiries promptly. You will maintain accurate records, collaborate with teammates to improve service quality, and stay updated on product knowledge and company policies.

Ideal candidates demonstrate empathy, patience, and a customer-focused attitude in a fast-paced environment. This full-time role offers opportunities for growth within a dynamic team.

Qualifications

• Diploma in a relevant field.
• 1-3 years of experience in customer service.
• Strong communication and interpersonal skills.
• Ability to handle multiple tasks and work in a fast-paced environment.
• Empathetic, patient, and customer-focused attitude.

Responsibilities

• Provide exceptional customer service and support to clients via multiple channels.
• Resolve customer inquiries and complaints promptly and professionally.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service quality and efficiency.
• Stay updated on product knowledge and company policies.

Skills

Strong communication

Interpersonal skills

Education

Diploma in a relevant field

Job description

Recruitify_HR is seeking a Customer Service Representative in Metro Manila to provide exceptional service across multiple channels and resolve inquiries promptly. You will maintain accurate records, collaborate with teammates to improve service quality, and stay updated on product knowledge and company policies.

Ideal candidates demonstrate empathy, patience, and a customer-focused attitude in a fast-paced environment. This full-time role offers opportunities for growth within a dynamic team.