MSP Billing & Contracts Specialist

Prime System Solutions; Quezon City; Hybride; PHP 360 000 - 660 000; Plein temps

Avantages offerts par ce poste

Prime Office Location

Modern Workspace

Paid Leave

HMO Benefits

Government-mandated Benefits

Culture & Collaboration

Résumé du poste

Prime System Solutions in Metro Manila is seeking a detail-oriented Billing Specialist to manage customer agreements and ensure accurate billing based on signed contracts, MSAs, and SOWs. You will configure and maintain billing terms in ConnectWise Manage and ensure services and pricing align with signed documents.

Collaborating with Sales, Project Management, Service Delivery, and Finance, you will monitor live services, handle amendments, renewals, and changes, and prevent revenue leakage by

Qualifications

• Review signed contracts, MSAs, SOWs to identify services, pricing, and terms.
• Set up and maintain customer agreements in ConnectWise Manage with billing cycles and renewals.
• Process contract amendments, service additions or removals, price changes, renewals, and cancellations.
• Clarify discrepancies or ambiguous contract terms with Sales and Finance before activating agreements.

Responsabilités

• Review agreement setups and invoices to ensure customers are billed accurately according to their contracts.
• Investigate and resolve discrepancies between signed contracts, system configurations, delivered services, and invoiced amounts.
• Identify services that are delivered but not billed, or billed despite no longer being provided, to prevent revenue loss and billing errors.
• Reconcile agreement additions against vendor-billed services, including Microsoft CSP and Pax8 subscriptions.
• Support billing inquiries, disputes, credits, month-end reviews, and audit requests.

Connaissances

Attention to detail

MS Excel

Contract review & administration

Formation

Bachelor's degree in Business Administration/Finance/Accounting

Outils

ConnectWise Manage

NetSuite

Description du poste

Prime System Solutions in Metro Manila is seeking a detail-oriented Billing Specialist to manage customer agreements and ensure accurate billing based on signed contracts, MSAs, and SOWs. You will configure and maintain billing terms in ConnectWise Manage and ensure services and pricing align with signed documents.

Collaborating with Sales, Project Management, Service Delivery, and Finance, you will monitor live services, handle amendments, renewals, and changes, and prevent revenue leakage by