Mortgage Support Pro US Call And Email Support

Moder; Cebu City; Vor Ort; PHP 279.000 - 391.000; Vollzeit

Zusammenfassung

Moder in Cebu City, Philippines is hiring a Customer Service Representative to handle calls and emails from US customers, using a knowledge base to provide mortgage-related information.

You will identify needs, build trusting relationships, and strive to meet individual and team targets while navigating multiple systems to ensure customer satisfaction.

Qualifikationen

• Handle calls and emails from US customers using a knowledge base for mortgage information.

Aufgaben

• Identify needs, build trusting relationships, and strive to meet individual and team targets.

Kenntnisse

Customer service

Phone support

Email support

Jobbeschreibung

Job Description

Moder in Cebu City, Philippines is hiring a Customer Service Representative to handle calls and emails from US customers, using a knowledge base to provide accurate mortgage-related information.

You will identify needs, build trusting relationships, and strive to meet individual and team targets while navigating multiple systems to ensure customer satisfaction.

The role is based in Cebu City with probationary terms and growth opportunities within Moder.

Requirements