Mortgage Support Pro: US Call and Email Support

Moder; Cebu City; Vor Ort; PHP 240.000 - 360.000; Vollzeit

Zusammenfassung

Moder in Cebu City, Philippines is hiring a Customer Service Representative to handle calls and emails from US customers, using a knowledge base to provide accurate mortgage-related information.

You will identify needs, build trusting relationships, and strive to meet individual and team targets while navigating multiple systems to ensure customer satisfaction.

The role is based in Cebu City with probationary terms and growth opportunities within Moder.

Qualifikationen

• Handle calls and emails from US customers using a knowledge base for mortgage information.
• Identify needs, build trust, and strive to meet individual and team targets.
• Navigate multiple systems to ensure customer satisfaction.

Aufgaben

• Handle calls and emails from US customers using the knowledge base to provide mortgage information.
• Identify needs and build trusting relationships while meeting individual and team targets.
• Navigate multiple systems to ensure customer satisfaction.

Jobbeschreibung

Moder in Cebu City, Philippines is hiring a Customer Service Representative to handle calls and emails from US customers, using a knowledge base to provide accurate mortgage-related information.

You will identify needs, build trusting relationships, and strive to meet individual and team targets while navigating multiple systems to ensure customer satisfaction.

The role is based in Cebu City with probationary terms and growth opportunities within Moder.