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CCEAP is seeking a Modern Trade Specialist to manage Regional Key Accounts and serve as the primary contact to our customers' head office. You will build partnerships, drive service excellence, and pursue growth opportunities for Coca-Cola Europacific Aboitiz Philippines Inc.
Responsibilities include account profiling, trade credit support, program planning, revenue tracking, and regular business reviews with accounts and internal teams.
Role Overview:
This position serves as the company’s account manager for Regional Key Accounts. This role is responsible for serving as the company’s primary contact to our customers’ head office. The MTS is expected to provide exceptional customer service and a strong partnership with customers with the objective to develop and grow the customer business vis-a-vis CCEAP’s business.
Responsibilities:
Account Management. The Modern Trade Specialist (MTS) is responsible for the overall management of the account to ensure that proper service and attention will be given to the customers. They are responsible for, but not limited to, activities related to:
Account Profiling (Customer Development) – initiates and overlooks end-to-end processing of accounts from the data and requirements gathering, tracking of enrolments and database processing
Contract and Trading Terms Management -- prepares all business proposals, budget and spend requests, and P&L Statements
Trade Credit Management – assists the accounts with the end-to-end management of Trade Credit i.e. completion of requirements and other items necessary for credit processing
Penetration Conversion. The MTS is responsible for ensuring volume & business growth by looking for opportunities to acquire new customers, and to convert non-exclusive accounts to CCBPI-exclusive accounts.
Account Business Review and Planning. The MTS is responsible for ensuring that the agreements and commitments with the accounts are executed properly and on time. He is responsible for conducting Business Reviews with the accounts and stakeholders - creating program materials and monthly account communication documents related to the Business Reviews and shared to the Modern Trade Developers for execution at store level.
Resource Planning & Management. The MTS is responsible for all the DME and DFR budgeting requirements of his or her accounts. Activities include, but not limited to:
Creation of proposals for DME/DFR spending, ensuring cost-efficiency and healthy ROI for CCBPI
Monitoring the status of Appropriation Requests and Work Breakdown Structure (WBS)
Requests of check payments and free goods delivery
Accounts Receivable Management. The MTS is responsible for ensuring the AR currency is monitored and reconciled based on the standard AR parameters.
Work Planning. The MTS is responsible for adherence to routines, taking into account business priorities. Activities include, but are not limited to:
Regularly updates and provides feedback to MTDs and Modern Trade Associate Manager
Conducts Business Review with the accounts
Cascades promos and aligns of programs related to the utilization of MSF to the accounts
Participates in routine meetings, townhalls, trainings, weekly update and SHOT sessions
Prepares monthly work plan and reviews with Modern Trade Associate Manager
Prepares Sales Report and contact report
Administrative Duties. The MTS is responsible for other administrative tasks related to processing of abovementioned core activity. Activities such as preparation of required requests forms (i.e. trade letters, off-invoice pay-outs etc), tracking of its status and the like should be performed by the MTS.
All other RKA related tasks that may be assigned by the immediate superior.
Position Requirements:
We seek preferably a bachelor’s degreein any Business-related discipline
Possesses a Professional driver’s license
Has skills in:
Fundamental selling and negotiation
Territory and key account management
Commercial operations and Marketing activities
Process-oriented and technology-inclined self-discipline
Business financials
working with integrity and can work on minimal supervision.