Mobility Training Specialist – Frontline Coach (Pasig)

Bravissimo Resourcing Inc.; Pasig; On-site; PHP 334,800 - 446,400; Full time

Benefits offered by this job

Performance Bonus

Incentives

13th Month Pay

Paid Holidays

Job summary

A leading training organization in Pasig is seeking a Trainer to oversee end-to-end training programs for frontline associates. You will supervise trainees, conduct performance analysis, and update training materials in a fast-paced environment. The ideal candidate should have at least 1 year of experience in the BPO sector and a college degree in a tech-related field. This is a full-time on-site role offering performance bonuses and government-mandated benefits.

Qualifications

• Minimum 1 year experience as a trainer in the BPO industry.
• Experience in product-specific training and upskilling.
• Able to conduct Training Needs Analysis.

Responsibilities

• Supervise trainees during the nesting phase and provide real-time coaching.
• Conduct Training Needs Analysis and design refresher sessions.
• Update training materials to reflect current changes.
• Lead New Hire Orientation and skills training.

Skills

Training Facilitation

Coaching

Analytical Skills

Communication Skills

Education

Bachelor's degree in any tech-related course

Job description

A leading training organization in Pasig is seeking a Trainer to oversee end-to-end training programs for frontline associates. You will supervise trainees, conduct performance analysis, and update training materials in a fast-paced environment. The ideal candidate should have at least 1 year of experience in the BPO sector and a college degree in a tech-related field. This is a full-time on-site role offering performance bonuses and government-mandated benefits.