MIS/IT STAFF

8990 Housing Development Corporation; Tagum; On-site; PHP 279,000 - 446,000; Full time

Job summary

8990 Housing Development Corporation is seeking an IT Support professional to provide end-user assistance for hardware, software, and networking. The role includes configuring equipment, maintaining LAN/WAN connectivity, and ensuring data protection through backups and security checks.

The candidate will manage Microsoft Office 365 and user accounts, perform routine maintenance, and coordinate with vendors for upgrades. On-site work at Apokon, Tagum City is required.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Basic knowledge of computer hardware troubleshooting, desktop support, Microsoft Office 365, Windows operating systems, and LAN/WAN networking.
• Strong troubleshooting, problem-solving, and communication skills.
• Experience in IT Support or Help Desk is an advantage.
• Must be willing to work on-site at Apokon, Tagum City.

Responsibilities

• Provide first-level technical support to end-users for hardware, software, network, and system-related issues.
• Install, configure, maintain, and troubleshoot computers, laptops, printers, scanners, and other IT equipment.
• Monitor and maintain LAN/WAN connectivity, internet access, and communication systems.
• Manage user accounts, email setup, Microsoft Office 365 applications, passwords, and access permissions.
• Perform desktop support, system maintenance, software installation, updates, and troubleshooting.
• Conduct regular system backups, security checks, and preventive maintenance to ensure data protection and system reliability.
• Assist in the setup, maintenance, and monitoring of network devices, servers, routers, switches, and CCTV systems.
• Maintain an inventory of IT assets, equipment, software licenses, and related documentation.
• Coordinate with external vendors and service providers for technical support, repairs, and system upgrades.
• Document technical issues, resolutions, and IT procedures.
• Ensure compliance with company IT policies, cybersecurity standards, and data privacy regulations.
• Support the implementation of new technologies and IT-related projects to improve operational efficiency.

Skills

Hardware troubleshooting

Desktop support

LAN/WAN networking

Education

Bachelor's degree in Information Technology, Computer Science, or a related field

Tools

Microsoft Office 365

Windows Operating System

Job description

Responsible for providing technical support and maintaining the company's IT systems, hardware, software, and network infrastructure to ensure smooth business operations.

Key Responsibilities

• Provide first-level technical support to end-users for hardware, software, network, and system-related issues.
• Install, configure, maintain, and troubleshoot computers, laptops, printers, scanners, and other IT equipment.
• Monitor and maintain LAN/WAN connectivity, internet access, and communication systems.
• Manage user accounts, email setup, Microsoft Office 365 applications, passwords, and access permissions.
• Perform desktop support, system maintenance, software installation, updates, and troubleshooting.
• Conduct regular system backups, security checks, and preventive maintenance to ensure data protection and system reliability.
• Assist in the setup, maintenance, and monitoring of network devices, servers, routers, switches, and CCTV systems.
• Maintain an inventory of IT assets, equipment, software licenses, and related documentation.
• Coordinate with external vendors and service providers for technical support, repairs, and system upgrades.
• Document technical issues, resolutions, and IT procedures.
• Ensure compliance with company IT policies, cybersecurity standards, and data privacy regulations.
• Support the implementation of new technologies and IT-related projects to improve operational efficiency.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Basic knowledge of computer hardware troubleshooting, desktop support, Microsoft Office 365, Windows operating systems, and LAN/WAN networking.
• Strong troubleshooting, problem-solving, and communication skills.
• Experience in IT Support or Help Desk is an advantage.
• Must be willing to work on-site at Apokon, Tagum City.