Migration Engineer - Field Services (Hybrid)

ECI; Manila, Hinoba-an; Hybrid; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Hybrid work model

Competitive compensation package

Job summary

ECI is seeking a Transition Engineer - Field Services Migration Specialist to migrate workstations to cloud platforms and educate end users. You will support Windows, MacOS, iOS/iPadOS, and Android devices across multiple clients in a hybrid role, reporting to the Taguig office with UK/EMEA hours.

Strong AD and Intune experience is required. Ideal candidates have 2-5 years of device support experience, hands-on hardware knowledge, and a customer‑focused mindset.

Qualifications

• 2-5 years’ experience with supporting Windows Desktop, MacOS, iOS/iPadOS, & Android devices.
• Team's go-to player for assistance and support.
• Solid understanding of e-mail and spam technologies.
• Hands-on hardware experience with desktops, laptops, and mobile devices.

Responsibilities

• Set up new Windows/MacOS computers and enroll devices with Intune MDM.
• Transition devices to MS Azure, Intune MDM, and on-prem AD while ensuring policy compliance.
• Guide users through enrolling iOS/ iPadOS and Android devices using Company Portal.
• Assist end users with Microsoft Office Suite, Teams, SharePoint Online, OneDrive.
• Provide Active Directory support including password resets and user management.
• Utilize RMM tools, Intune MDM/MAM, and security tools for device management.
• Participate in after-hours/weekend cloud migrations of end-user devices.
• Apply DNS, DHCP, TCP/IP, and VPN basics in support tasks.

Skills

Windows Desktop

MacOS

iOS/iPadOS

Android devices

Tools

Azure AD

Intune MDM

On-prem AD

RMM

Microsoft 365

SharePoint Online

OneDrive

Job description

ECI is seeking a Transition Engineer - Field Services Migration Specialist to migrate workstations to cloud platforms and educate end users. You will support Windows, MacOS, iOS/iPadOS, and Android devices across multiple clients in a hybrid role, reporting to the Taguig office with UK/EMEA hours.

Strong AD and Intune experience is required. Ideal candidates have 2-5 years of device support experience, hands-on hardware knowledge, and a customer‑focused mindset.