Merchant Operations & Risk Specialist (12-Month Contract)

Nicoll Curtin; Metro Manila; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Nicoll Curtin is seeking a Merchant Operations & Risk Manager for a fast-growing payments company. This 12-month contract role is based in Metro Manila, focusing on tightening operations, managing risk, and building a sustainable setup.

You will operate as an individual contributor rather than a large team, coordinating with multiple departments to drive improvements. You will oversee onboarding, processing, settlement, disputes, and fraud controls, and you will create dashboards to monitor

Qualifications

• 5+ years in merchant acquiring, payments, banking, fintech, or card schemes.
• Strong knowledge of merchant processing, settlement, disputes, and fraud.
• Experience with Visa and Mastercard rules.
• Experience with chargebacks, fraud controls, and PCI DSS.
• Proven track record leading projects across multiple teams.
• Clear communication with senior stakeholders.

Responsibilities

• Oversee day-to-day acquiring operations, from merchant onboarding to settlement, disputes, and servicing.
• Spot gaps in processes and controls, and fix them.
• Keep the business in line with card scheme rules and regulations, and track every fix until it's closed.
• Strengthen how merchants are onboarded, monitored, and risk-assessed.
• Build dashboards that show how the merchant portfolio is performing.
• Lead working sessions with Operations, Risk, Compliance, Finance, Product, and Tech.
• Give senior leaders clear, regular updates.

Skills

Merchant processing

Settlement

Disputes

Fraud controls

Visa/Mastercard rules

PCI DSS

Project leadership

Analytical thinking

Stakeholder communication

Job description

Nicoll Curtin is seeking a Merchant Operations & Risk Manager for a fast-growing payments company. This 12-month contract role is based in Metro Manila, focusing on tightening operations, managing risk, and building a sustainable setup.

You will operate as an individual contributor rather than a large team, coordinating with multiple departments to drive improvements. You will oversee onboarding, processing, settlement, disputes, and fraud controls, and you will create dashboards to monitor