Member Experience Specialist - Front Desk & Sales

Baseline Fitness; La Union; On-site; PHP 752,000 - 1,071,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and onefamily

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Baseline Fitness in the Philippines is seeking a Customer Service Representative to greet members, handle front desk tasks, and support sales and member experiences. You will assist with sign-ups, tours, and account updates while delivering friendly, professional service.

The role emphasizes strong communication, problem solving, and teamwork. The position is full-time with potential part-time flexibility, and includes a comprehensive benefits program.

Qualifications

• Customer service experience is required.
• Ability to greet and assist members and guests.
• Basic computer proficiency.

Responsibilities

• Greet/meet potential members, providing a great customer experience.
• Handle front desk related tasks and answer phone calls politely.
• Take information calls and tours; assist in member sign-ups and updates.
• Facilitate member services issues and forward to leadership as needed.
• Help maintain the neatness/cleanliness of the club.

Skills

Customer service

Communication

Listening

Problem solving

Diplomacy

Job description

Baseline Fitness in the Philippines is seeking a Customer Service Representative to greet members, handle front desk tasks, and support sales and member experiences. You will assist with sign-ups, tours, and account updates while delivering friendly, professional service.

The role emphasizes strong communication, problem solving, and teamwork. The position is full-time with potential part-time flexibility, and includes a comprehensive benefits program.