Gym Team Lead — Elevate Member Experience & Front Desk

Baseline Fitness; La Union; On-site; PHP 859,000 - 1,224,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Free Membership for self and one guest

Advancement Opportunities

HSA

Job summary

Planet Fitness – PF Baseline Fitness in the Philippines is seeking a Team Lead to oversee gym operations and ensure a positive member experience. Reports to Club Manager and supports front desk, staff training, and customer service excellence.

This full-time supervisory role emphasizes leadership, brand adherence, inventory, marketing support, and maintaining a welcoming, clean facility. Join a dynamic team and help deliver Judgement Free Zone experiences across the club while fostering member

Qualifications

• Honesty and good work ethic are essential.
• Strong customer service skills required.
• Strong communication, organizational and leadership skills expected.

Responsibilities

• Assist in training and developing staff.
• Oversee front desk operations to ensure great customer experience.
• Support member check-ins, sign-ups, cancellations, and account updates.
• Promote and explain gym memberships, tours and promotions.
• Assist in marketing efforts and inventory management.
• Ensure adherence to company policies and maintain a positive club image.

Skills

Honesty

Customer service

Communication

Leadership

Basic computer skills

Job description

Planet Fitness – PF Baseline Fitness in the Philippines is seeking a Team Lead to oversee gym operations and ensure a positive member experience. Reports to Club Manager and supports front desk, staff training, and customer service excellence.

This full-time supervisory role emphasizes leadership, brand adherence, inventory, marketing support, and maintaining a welcoming, clean facility. Join a dynamic team and help deliver Judgement Free Zone experiences across the club while fostering member