Medicare Sales Specialist | WFH | Night Shift | Weekends Off | Day 1 HMO

Emapta; Metro Manila; Remote; PHP 446,000 - 893,000; Full time

Benefits offered by this job

Day 1 HMO coverage with free dependent

Competitive Salary Package

Night differential pay

Permanent WFH arrangement

Salary Advance Program

Upskilling through Emapta Academy

Free 24/7 gym access

Exclusive Lifestyle perks

Employee referral incentives

Government and Emapta benefits

20 annual leaves (including cash-acc 5

Mentorship and global exposure

Career growth opportunities

Diverse supportive environment

Job summary

Emapta Philippines is seeking a Medicare Sales Specialist to connect U.S. consumers with licensed agents, leveraging insurance sales expertise and appointment-conversion skills while building specialized U.S.

healthcare knowledge and growing a global career without leaving the Philippines. This full-time role offers Night Shift (ET) with some Pacific alignment, permanent Work From Home, competitive salary, and a comprehensive benefits package including HMO coverage, mentorship, and ongoing

Qualifications

• 3 to 5 years of Medicare insurance sales experience.
• Strong verbal English communication with professional phone presence.
• Familiarity with Medicare terminology and enrollment processes.
• Proven track record of meeting call volume and appointment targets.
• Comfort with outbound calls to older adults and basic CRM use.

Responsibilities

• Make 100-150+ outbound calls per day to prospects.
• Follow a structured call script and confirm interest.
• Schedule phone appointments with licensed Medicare agents.
• Record outcomes and prospect details in the CRM.
• Follow up to reduce no-shows and ensure attendance.

Skills

Medicare insurance sales

Verbal English communication

CRM platforms

Outbound calling

Appointment setting

Tools

CRM platforms

Job description

Drive Medicare Enrollment Conversations Across the U.S. Healthcare Market

Make every conversation count when healthcare choices matter most. Join Emapta as a Medicare Sales Specialist and connect U.S. consumers with licensed agents who can guide their Medicare journey. Apply your insurance sales expertise, strengthen appointment conversion, and build specialized U.S. healthcare knowledge while taking your career global without leaving the Philippines.

Your Career Snapshot

• Employment Type: Full-time
• Shift: Night Shift (9:00 AM-6:00 PM U.S. Eastern Time, with some shifts aligned to Pacific Time as needed), Weekends Off
• Work Setup: Work From Home

Exciting Perks Await!

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Night differential pay to maximize your earnings
• Permanent WFH arrangement
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/))
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used at your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

Required Qualifications

• 3 to 5 years of relevant professional experience in Medicare insurance sales
• Strong verbal English communication skills with a clear and professional phone presence
• Familiarity with Medicare terminology, plan types, and general enrollment processes
• Proven track record of meeting call volume and appointment-setting targets
• Confidence in conducting outbound cold and warm calls to older adults approaching Medicare eligibility
• Basic proficiency in CRM platforms and computer applications

Preferred Qualifications

• Prior remote or work-from-home experience in a Medicare Sales role
• Bilingual capabilities, an advantage but not required

Ideal Candidate Profile

• Task-oriented, reliable, and honest approach to reporting call outcomes
• Ability to work independently while meeting daily call and appointment targets
• Patient, personable, and professional communication style when engaging with older adults
• Ability to learn and retain Medicare-specific terminology and objection-handling techniques quickly
• Motivation to achieve performance targets, with bonuses available for completed booked calls

Your Daily Tasks

• Make 100-150+ outbound calls per day to prospects who returned direct-mail reply cards
• Follow a structured call script to explain the purpose of the call and confirm prospect interest
• Schedule phone appointments between prospects and licensed Medicare agents
• Record call outcomes, appointment details, and prospect information accurately in the CRM
• Follow up with prospects before scheduled appointments to confirm attendance and reduce no-shows
• Maintain a professional, friendly, and trustworthy phone presence appropriate for an older adult audience
• Report daily and weekly call volume, appointments set, and appointments held
• Communicate appointment status honestly and accurately, including whether appointments were held, to maintain compensation integrity

About the Client

Our client is a U.S. Medicare insurance advisory organization dedicated to helping individuals navigate Medicare with greater clarity and confidence. They connect consumers with licensed insurance professionals who provide guidance on Original Medicare, Medicare Advantage, Medicare Supplement, and Part D prescription drug coverage. Through personalized conversations and educational resources, they help people understand eligibility, enrollment periods, healthcare costs, provider access, prescriptions, and coverage options, making complex Medicare decisions more approachable for individuals preparing for or already navigating retirement healthcare.

Join the Top 1% Talent. A better career. A better life.

Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.