Healthcare Virtual Assistant (PH)

Wingassistant; Manila; Remote; PHP 440,820 - 591,480; Full time

Benefits offered by this job

Health Insurance (HMO)

Performance Incentives

Paid Training

Inclusive Culture

Holiday & Overtime Pay

Job summary

A dynamic healthcare staffing company is seeking a Healthcare Virtual Assistant to provide administrative support in a remote setting. The role involves managing patient intakes, scheduling appointments, processing insurance claims, and ensuring compliance with healthcare regulations. Candidates should have a bachelor's degree in a medical field, experience as a Medical Virtual Assistant, and outstanding English communication skills. Competitive salary based on experience, along with performance incentives and health benefits, are offered.

Qualifications

• At least 1-year experience as a Medical Virtual Assistant.
• Solid understanding of healthcare privacy regulations.
• Able to work on a graveyard shift.

Responsibilities

• Document new patient and referral intake.
• Manage appointment bookings, cancellations, and rescheduling.
• Input patient information and medical records into EMR/EHR systems.
• Assist with processing insurance claims and billing inquiries.
• Respond to incoming patient inquiries and direct to healthcare professionals.
• Assist in analyzing healthcare data and maintaining records.
• Ensure HIPAA compliance and patient confidentiality.
• Coordinate sending of medical records to various departments.

Skills

Excellent English communication skills

Understanding of medical terminologies

Proficiency in EHR/EMR systems

Strong interpersonal skills

Organizational & time management skills

Tech savvy

Attention to details

Education

Bachelor’s degree in medical fields or pharmaceutical industry

Job description

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

And we’re looking for a Healthcare Virtual Assistant to start immediately!

Duties and Responsibilities include but are not limited to:

• Document new patient and referral intake
• Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers.
• Input patient information, medical records (CPT, ICD-10, HCPCS), and billing date into EMR/EHR systems
• Assist with processing insurance claims, verifying patient insurance information, and handling billing inquiries, concerns, and documentation.
• Respond to incoming patient inquiries, providing information and directing them to the appropriate healthcare professional.
• Assist in analyzing healthcare data, preparing reports, and maintaining records.
• Ensure HIPAA compliance, privacy regulations, and maintenance of patient confidentiality.
• Coordinate the sending of medical records to various departments, healthcare providers, and professionals as directed by the Managing Physician.
• Ad hoc tasks

Qualifications:

• Bachelor’s degree in medical fields or the pharmaceutical-related industry
• At least 1-year experience as a Medical Virtual Assistant
• Excellent English communication skills both written and verbal (At least C1 level)
• Solid understanding of medical terminologies and practices
• Proficient in EHR/EMR systems and ability to troubleshoot common technical issues
• Understanding of healthcare privacy regulations
• Strong interpersonal skills
• Solid organizational & time management skills with keen attention to details
• Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP
• Able to work on a graveyard shift

Technical Requirements:

• USB Headset with Noise Cancellation feature
• Working Webcam
• Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps wired connection
• Backup Internet Service Speed: at least 10 Mbps
• Health Insurance (HMO)
• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Holiday & Overtime Pay

Schedule: US work hours (20-40 hours per week)

Location: This is a remote job

Salary Package (with HMO):

• Entry Level (1-3 years of experience): Up to PHP 39,500
• Intermediate Level (3-5 years of experience): Up to PHP 48,000
• Expert Level (5+ years of experience): Up to PHP 53,000

• Only qualified candidates will be invited to take the assessment & scheduled for an interview.

• We have other vacancies that might interest your friends & colleagues. They can check us out atour Jobs Website .

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.