Healthcare Virtual Assistant (Mexico)

Wing Assistant; Mexico; Presencial; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Performance Incentives

Job Security and Stability

Paid Training

Inclusive Culture

Upskilling Opportunities

100% Work-From-Home

Opportunities for Career Growth

Holiday & Overtime Pay

Bonuses, Tips, and Referral Program

Descripción de la vacante

A healthcare technology company is looking for a Healthcare Virtual Assistant to manage patient intake, appointments, and medical records. Candidates should possess a Bachelor's degree related to the medical field and have at least 1 year of experience. This remote position offers various benefits, including performance incentives and a supportive team environment. Interested individuals are encouraged to apply.

Formación

• At least 1 year experience as a Medical Virtual Assistant.
• Understanding of healthcare privacy regulations.

Responsabilidades

• Document new patient and referral intake.
• Manage appointment bookings, cancellations, and rescheduling.
• Input patient information into EMR/EHR systems.
• Assist with processing insurance claims.
• Respond to incoming patient inquiries.

Conocimientos

Excellent English communication skills

Solid understanding of medical terminologies

Proficient in EHR/EMR systems

Strong interpersonal skills

Organizational skills and attention to detail

Tech savvy

Educación

Bachelor's degree in medical fields or pharmaceutical-related industry

Herramientas

USB Headset with Noise Cancellation

Working Webcam

Computer (1.8 GHz processor, at least 4GB RAM)

Descripción del empleo

Healthcare Virtual Assistant (Remote)

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

Responsibilities

• Document new patient and referral intake
• Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers
• Input patient information, medical records (CPT, ICD-10, HCPCS), and billing data into EMR/EHR systems
• Assist with processing insurance claims, verifying patient insurance information, and handling billing inquiries, concerns, and documentation
• Respond to incoming patient inquiries, providing information and directing them to the appropriate healthcare professional
• Assist in analyzing healthcare data, preparing reports, and maintaining records
• Ensure HIPAA compliance, privacy regulations, and maintenance of patient confidentiality
• Coordinate the sending of medical records to various departments, healthcare providers, and professionals as directed by the Managing Physician
• Ad hoc tasks

Qualifications

• Bachelor's degree in medical fields or the pharmaceutical-related industry
• At least 1 year experience as a Medical Virtual Assistant
• Excellent English communication skills both written and verbal (At least C1 level)
• Solid understanding of medical terminologies and practices
• Proficient in EHR/EMR systems and ability to troubleshoot common technical issues
• Understanding of healthcare privacy regulations
• Strong interpersonal skills
• Solid organizational & time management skills with keen attention to details
• Tech savvy & familiar with current technologies, like desktop sharing and cloud services

Technical Requirements

• USB Headset with Noise Cancellation feature
• Working Webcam
• Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps wired connection
• Backup Internet Service Speed: at least 10 Mbps

Benefits

• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay
• Bonuses, Tips, and Referral Program

Schedule

20-40 hours per week

Location

This is a remote job

Salary

This is based on your experience and skills.

Additional Information

Only qualified candidates will be invited to take the assessment & scheduled for an interview. We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Health Care Provider

Industries

Internet Marketplace Platforms

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.