Healthcare Virtual Assistant - Full Time or Part-Time

Wing Assistant; Manila; On-site; PHP 440,820 - 591,480; Full time

Benefits offered by this job

Health Insurance (HMO)

Performance Incentives

Job Security and Stability

Paid Training

Upskilling Opportunities

100% Work-From-Home

Career Growth Opportunities

Holiday & Overtime Pay

Job summary

A healthcare staffing company is seeking a Healthcare Virtual Assistant to support patient intake and manage appointment schedules. The role requires a bachelor's degree in medical fields and at least one year of relevant experience. Ideal candidates should possess excellent communication skills, a solid understanding of medical terminologies, and proficiency in EHR/EMR systems. This position offers a remote work environment and competitive salary packages based on experience.

Qualifications

• At least 1-year experience as a Medical Virtual Assistant.
• Able to work on a graveyard shift.
• Familiar with current technologies, like desktop sharing and cloud services.

Responsibilities

• Document new patient and referral intake.
• Manage appointment bookings and cancellations.
• Input patient information into EMR/EHR systems.
• Assist with processing insurance claims and inquiries.
• Ensure HIPAA compliance and maintain patient confidentiality.

Skills

Excellent English communication skills

Solid understanding of medical terminologies

Proficient in EHR/EMR systems

Strong interpersonal skills

Organizational skills with keen attention to details

Tech savvy

Education

Bachelor's degree in medical fields

Tools

USB Headset with Noise Cancellation

Working Webcam

Computer with at least 1.8 GHz processor

Job description

Please whitelist the domains "lever.co" and "hire.lever.co" with your email provider to make sure you get our emails.

Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!

Healthcare Virtual Assistant (Remote)

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world‑class teams & place their operations on autopilot.

And we’re looking for a Healthcare Virtual Assistant to start immediately!

Duties and Responsibilities include but are not limited to:

• Document new patient and referral intake
• Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers
• Input patient information, medical records (CPT, ICD-10, HCPCS), and billing date into EMR/EHR systems
• Assist with processing insurance claims, verifying patient insurance information, and handling billing inquiries, concerns, and documentation
• Respond to incoming patient inquiries, providing information and directing them to the appropriate healthcare professional
• Assist in analyzing healthcare data, preparing reports, and maintaining records
• Ensure HIPAA compliance, privacy regulations, and maintenance of patient confidentiality
• Coordinate the sending of medical records to various departments, healthcare providers, and professionals as directed by the Managing Physician
• Ad hoc tasks

Qualifications:

• Bachelor's degree in medical fields or the pharmaceutical-related industry
• At least 1-year experience as a Medical Virtual Assistant
• Excellent English communication skills both written and verbal (At least C1 level)
• Solid understanding of medical terminologies and practices
• Proficient in EHR/EMR systems and ability to troubleshoot common technical issues
• Understanding of healthcare privacy regulations
• Strong interpersonal skills
• Solid organizational & time management skills with keen attention to details
• Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP
• Able to work on a graveyard shift

Technical Requirements:

• USB Headset with Noise Cancellation feature
• Working Webcam
• Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps wired connection
• Backup Internet Service Speed: at least 10 Mbps

Benefits:

• Health Insurance (HMO)
• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay

Schedule

US work hours (20-40 hours per week)

Location

This is a remote job

Salary Package (with HMO)

• Entry Level (1-3 years of experience): Up to PHP 39,500
• Intermediate Level (3-5 years of experience): Up to PHP 48,000
• Expert Level (5+ years of experience): Up to PHP 53,000

Please note:

• Only qualified candidates will be invited to take the assessment & scheduled for an interview
• We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website
• You may also refer your friends using our Affiliate Marketing Program and earn up to $30 if your referral is hired

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

$660-$970 USD/month