Medical Support Specialist – Telehealth & Triage

Careers at Eucalyptus; Manila; On-site; PHP 335,000 - 502,000; Full time

Benefits offered by this job

Health insurance

13th month pay

Annual professional development budget

Job summary

Eucalyptus is seeking a Medical Support Associate in Manila to triage, assess and support patients through their weight-management treatment journey. You will coordinate with doctors, nurses and pharmacists, focusing on timely, accurate email-based medical support and patient safety.

Ideal candidates are Medical Technologists with 2+ years post-registration experience, excellent writing skills, and the ability to work in a fast-paced tele-health environment supporting Australian patients on a

Qualifications

• Must be a Medical Technologist with 2+ years post-registration experience.
• Excellent written communication via email to patients.
• Able to work in a fast-paced tele-health environment.

Responsibilities

• Triage, assess and support patients primarily via email.
• Provide internal support for medical support initiatives and patient adherence.
• Coordinate with GPs and pharmacies to ensure timely care and medication delivery.
• Conduct regular patient progress reviews (4‑month and 8‑month).
• Share patient insights with the clinical services team.

Skills

Medical technologist

Email communication

Team collaboration

Attention to detail

Education

Registered Medical Technologist

Tools

Tele-health platform

Job description

Eucalyptus is seeking a Medical Support Associate in Manila to triage, assess and support patients through their weight-management treatment journey. You will coordinate with doctors, nurses and pharmacists, focusing on timely, accurate email-based medical support and patient safety.

Ideal candidates are Medical Technologists with 2+ years post-registration experience, excellent writing skills, and the ability to work in a fast-paced tele-health environment supporting Australian patients on a