Clinical Medical Support Associate - Patient Care & Triaging

Eucalyptus; Makati; On-site; PHP 446,400 - 892,800; Full time

Benefits offered by this job

Health insurance

Transportation allowance

13th month pay

Professional development budget

Job summary

Eucalyptus, part of Hims & Hers, is seeking a Medical Support Associate to triage, assess, and support patients through their weight-management treatment. You will work with doctors, nurses and pharmacists to ensure timely, accurate medical information via email and to maintain patient safety.

The role suits healthcare professionals with 2+ years post-registration, strong writing skills, and the ability to thrive in a fast-paced, collaborative environment.

Qualifications

• Excellent writing skills, with the ability to communicate clearly via email.
• Ability to work in a fast-paced environment and collaborate with team members.

Responsibilities

• Triage, assess, and support patients via email, evaluating the severity of medical side effects and inquiries.
• Respond to patients promptly with accurate medical information and advice.
• Maintain patient safety and address medical concerns and side effects appropriately.
• Initiate communications based on tracker information to support treatment adherence.
• Provide internal support for medical support initiatives focusing on access and success of patient treatment plans.

Education

Doctor of Medicine

Registered Pharmacist

Registered Nurse

Job description

Eucalyptus, part of Hims & Hers, is seeking a Medical Support Associate to triage, assess, and support patients through their weight-management treatment. You will work with doctors, nurses and pharmacists to ensure timely, accurate medical information via email and to maintain patient safety.

The role suits healthcare professionals with 2+ years post-registration, strong writing skills, and the ability to thrive in a fast-paced, collaborative environment.