Medical Scribe Supervisor — Lead & Develop Scribes (Night Shift)

Ista Personnel Solutions Inc.

Makati

Remote

PHP 420,000 - 640,000

Full time

14 days+

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Benefits offered by this job

Health benefits

Night shift allowance

Career growth opportunities

Work-life balance

Competitive compensation

Job summary

ISTA Solutions, an outsourcing company, is seeking an experienced Medical Scribe Supervisor to lead a team of scribes in Manila. You will oversee daily workflow, ensure accuracy of reports, and collaborate with clinicians and other departments to improve turnaround times.

Requirements include medical/medical allied degree, 2 years scribe/transcription experience, 6 months supervisory exposure, ECW proficiency, and 50–60 WPM typing. Night shift availability and competitive benefits apply.

Qualifications

Must have a medical or allied health degree.
Minimum 6 months in a Team Lead / Supervisory / SME role.
Minimum 2 years of Medical Scribes / Transcriptionist experience.
Experience with ECW preferred.
Typing speed of 50–60 words per minute on average.
Excellent verbal and written English skills, night shift availability.

Responsibilities

Plan daily workflow and assignments to optimize productivity.
Monitor productivity and 40-chart targets; manage coverage and workload.
Audit scribe documentation for accuracy; track quality trends and report weekly.
Conduct coaching and performance reviews; create improvement plans.
Prepare weekly production and issue reports; provide leadership updates.
Train and onboard new scribes; provide ongoing support and escalation.
Scribing: transcribe diagnostic results and notes; ensure medical abbreviations are accurate.